Return & Exchange Policy
1. A 'Return' or 'Exchange' may be understood to mean the action of giving back the item purchased by you on the Website, to Buildskill in the event the following situations which include but are not limited to the following arise:
(a) A defective or damaged product being dispatched by Buildskill;
(b) A wrong product being dispatched by Buildskill.
2. Buildskill may at its sole discretion accept the Return irrespective of the terms of the policy.
3. We encourage you to review the returns and refund policy prior to making the decision to purchase the products. In the event you order a wrong item, You shall not be entitled to any return/refund.
4. We have a 7-day Returns Policy that gives you the choice to return items purchased from us within 7 days of the products being purchased. You are required to raise a return request containing full details of the order and the products sought to be returned must be submitted within 7 (seven) days from the date of receiving the order.
5. The 7-day policy is not applicable to any used items.
6. All return items are run past and must fulfill the parameters laid down by our quality checklist, and the refund/replacement is processed only once it passes this stage. We may in our sole discretion reject such returns.
7. Return items must be undamaged and returned i) as delivered with all original tags and labels intact and ii) packaging
8. Return items with damages caused by neglect, improper usage or application are not covered by this returns policy and returns of such products will not be accepted.
9. All returns or exchanges should be delivered by the customer to our warehouse. All the return shipping charges will be paid by the customer. A refund will be issued only after the receipt of the product in our warehouse.
10. Any Special rules during sales or promotional offers might override this Returns Policy