WARRANTY POLICY

1. Buildskill products come with varying warranty periods depending on the category. Most products carry a 6-month warranty, while certain categories have a 1-month warranty for manufacturing defects. Please note, there is no warranty on spare parts. Below are the warranty periods based on product categories:

Category	Subcategories	Warranty Period
Appliance Accessories	AC Drain Hose	1 Month
	F.Auto Drain Hose
	F.Auto Inlet Hose
	Inlet Tap Adaptor
	Inverter Trolley
	S.Auto Inlet Hose
	S.Auto Outlet Hose
	Trolley
Hand Tools	Adjustable Wrench	6 Month
	Allen Key
	Combination Plier
	Combination Ratchet Spanner
	Combination Spanner Set
	Cutting Plier
	Hack Saw
	Hammer
	Line Tester
	Magnetiser
	Mini Plier
	Nose Plier
	Screwdriver Set
	Tile Lifter
	Toolkit
	Utility Knife
	Water Pump Plier
	Wire Stripper
Hardware	Door Closer	6 Month
	Shelf Bracket
	Waste Pipe
Measuring Tools	Steel Tape	6 Month
Packing Material	Corrugated Boxes	1 Month
	Corrugated Roll
Painting Tools	Paint Brush Set	1 Month
	Paint Sprayer	6 Month
Power Tools	Angle Grinder	6 Month
	Blower
	Cordless Chain Saw
	Cordless Drill
	Demolition Hammer
	Drill Machine
	Heat Gun
	Rotary Hammer
	Toolkit
	Wall Chaser
Saw Horse	Metal	6 Month
Tool Accessories	Drill Guide	1 Month
	Flexible Shaft
	Hook Set
	Screw Sets
Tool Box	Metal	1 Month

 

2. For any issues or warranty claims, customers must contact our Customer Satisfaction team via WhatsApp or email.
3. Once the defect is verified by our Customer Satisfaction team, further instructions will be provided to the customer via them.
4. All defective products must be shipped to our service centre. The cost of shipping the product to us is borne by the customer, while we will cover the cost of shipping the repaired product back to the customer.
5. If the product has been self-repaired or tampered with (such as screws being removed), it will no longer be eligible for warranty coverage.
6. It is the customer’s responsibility to ensure the product is safely delivered to our service centre.
7. The defective product will either be repaired or replaced at the discretion of the company.
8. Product Abuse: If the product is used improperly (abusive use), the warranty will be void. Buildskill will offer repair services only twice in such cases. After two repairs, customers will be required to pay for any parts even under the warranty period, and the product will be classified as under abusive use.

 

* If you're unsatisfied with our Customer Satisfaction team or have any concerns regarding the same, you can directly contact our CEO at ceo@buildskill.com. We are committed to resolving your query promptly.